Keller Williams approved plumber...

Rainforest Plumbing & Air is a Preferred Vendor of Keller Williams Integrity First Realty.

Rainforest Plumbing & Air has been recognized time and again for its outstanding work in the commercial services industry. In fact, it's likely that you've seen our trucks around town, working at all kinds of restaurants, hotels, offices, and multi-housing properties. As a result, we have a wealth of insider knowledge that we want to pass along to you!

AC Froze Up? Now What?

AC Freezing Up | Air Conditioner Repairs | Clogged AC Drains
AZ, Phoenix, Tempe, Ahwatukee, Peoria, Arizona

There are a number of reasons that can cause your AC unit to freeze up. Air conditioners require unrestricted airflow to keep the area around the cold coil at temperatures above freezing. Warm air recirculated from the home through the return is what keeps the the operating temperature up and prevents the coils from freezing. Without it, condensation builds and AC coils freeze. Dirty air filters and/or closed air registers can impede airflow, it’s a good idea check air filters regularly and make sure the registers have smooth air flow. A freeze-up can also be caused by low refrigerant levels and/or improper fan operation. Low refrigerant levels can actually make the coils run too cold, and a faulty fan prevents air from moving at necessary volumes.

Clogged AC drains and faulty thermostats are also common causes of a freeze ups. In the cooling process, an AC unit collects water condensation in a pan below the unit that drains outside. Sometimes when coils freeze, it causes a blockage of the drain hole in the condensate pan. This can really get messy if your pan overflows and starts flooding into the room or garage. Running an air conditioner with frozen coils can also lead to extensive damage of the AC compressor. This is the most expensive part of an AC unit, and it’s not a repair or replacement expense that anyone is usually prepared for. If your AC isn't running properly and you suspect it may be frozen, it’s probably best to call a certified HVAC technician.

HVAC Repairs - Air Conditioning Unit

Rainforest Plumbing and Air specializes in service and repair for Arizona Mulithousing Communities and commercial properties. We fix all types of HVAC problems for businesses and residents, including AC freeze-ups. We know that the summers in the Phoenix Arizona area can be quite warm… so we respond quickly on any HVAC service call. As a matter of fact, our customers can call us any time day, night or weekend for 24/7 emergency service. As soon as we receive your call, we will quickly dispatch a service technician. Your indoor comfort and air quality is our top concern. Our technicians are both factory trained and certified as well as CrimShield "Crime-Free" certified. Our state-of-the-art diagnostic equipment ensures that you'll be back up and enjoying cool air in no time!

What is a Rooter...?

We hear the term "rooter" or "roto-rooter" often in the plumbing world. A rooter is a machine that was invented out of frustration and necessity in order to clear tree roots from drain pipes. One of the most common drain clogs or stoppages come from tree roots invading underground sewer or drain pipes. A rooter drain cleaning tool is essentially a heavy duty drain-snake with rotating blades on the end. The plumbing professional feeds the rotating blades into the root infested pipe literally cutting the roots away leaving you with a smooth, clean inner pipe wall.

It is amazing how often roots can completely take over a drain pipe. Just recently one of our plumber removed a twelve-foot section of root from a drain pipe in Chandler Arizona. The video was taken with the plumbing technician's cell phone and the resolution isn't the greatest... but it is a great example of how invasive tree roots can be to your plumbing system.

Drain problems of this magnitude require more than the right equipment to resolve. They require training and experience. It is easy to actually do more damage than good with a drain-rooter if you have never used one before. If you suspect that your sewer or drains are blocked, make sure to call an Arizona plumbing professional to help clean out your system and get all of your drains flowing smoothly.

Plumber Job Description

  • Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks.
  • Review blueprints and building codes and specifications to determine work details and procedures.
  • Prepare written work cost estimates and negotiate contracts.
  • Study building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.
  • Keep records of assignments and produce detailed work reports.
  • Perform complex calculations and planning for special or very large jobs.
  • Locate and mark the position of pipe installations, connections, passage holes, and fixtures in structures, using measuring instruments such as rulers and levels.
  • Measure, cut, thread, and bend pipe to required angle, using hand and power tools or machines such as pipe cutters, pipe-threading machines, and pipe-bending machines.
  • Install pipe assemblies, fittings, valves, appliances such as dishwashers and water heaters, and fixtures such as sinks and toilets, using hand and power tools.
  • Cut openings in structures to accommodate pipes and pipe fittings, using hand and power tools.
  • Repair and maintain plumbing, replacing defective washers, replacing or mending broken pipes, and opening clogged drains.
  • Direct workers engaged in pipe cutting and pre-assembly and installation of plumbing systems and components.
  • Install underground storm, sanitary and water piping systems and extend piping to connect fixtures and plumbing to these systems.
  • Clear away debris in a renovation.
  • Clean work area.

What causes air conditioning systems to freeze-up?

AC Freezing Up | AC Blowing hot air | Air conditioner not working
AZ, Scottsdale, Peoria, Mesa, Paradise Valley, Arizona

There are several reasons that your air conditioning unit may begin to develop a layer of ice and eventually completely freeze over. Sometimes there is a more significant problem like a small leak in the the refrigerant line, a bad compressor or broken fan that will require the help of a professional AC repair company. But, more often that not, the problem is fairly simple and can be easily remedied by the maintenance manager or the resident. Here are a a few things to consider when your AC unit freezes up.

Do not apply any heat to the coils on the AC unit to promote thawing. The drastic change in temperature is a sure way to crack the coil line or the joints and fittings in the system. The ice must be allowed to thaw naturally.

Make sure to keep your system clean with frequent ac filter changes and periodic coil cleaning. When cleaning the coils, be careful not to damage the delicate aluminum fins surrounding the coils. It is best to use compressed air to gently blow out the could to remove dust and debris that has accumulated. This seems simple, but any restriction of air flow causes ice to form on the coils and eventually freeze over.

Check the fan and make sure it is turning freely. If your fan is binding in any way, it will not pull sufficient air through the system so it can function properly. This also puts unnecessary stress on the motor which will eventually cause it to fail. Make sure your vents are adjusted for easy airflow to allow the system to function without stress.

Check refrigerant levels. Sometimes a low refrigerant level can cause ice to form in the line and restrict freon coolant flow.

If your AC unit repair needs professional help, contact Rainforest Plumbing & Air at: 602-253-9376

Six Property Maintenance Priorities…

Water Damage Checks | Monthly Maintenance | Replace Filters
Arizona, Tempe, Phoenix, Peoria, Apache Junction, AZ

smoke detector check professional plumber phoenix arizonaTest All Smoke and Carbon Monoxide Detectors Regularly
Whether hard-wired into the electrical system or battery operated, all smoke and Carbon Monoxide alarms should be tested regularly. When replacing batteries in smoke alarms, make sure to replace batteries in all units for them to function properly. Malfunctioning smoke carbon monoxide alarms can leave your property open to liability should an event occur.

Exterminate Monthly
Even if a rodent or insect problem is not evident, monthly or bi-monthly pest control measures should be taken. All units should be exterminated regularly. When single units are treated sporadically, all it does is cause the pest to migrate from one unit to another. In order to avoid liability, extermination is best left to the professionals with proper training and licensing.

Pest issues are an easy way to lose valuable tenants which can really hurt you bottom line! Not to mention that small problems can become large ones and it is very costly to remedy complete infestation.

Check for Water Damage and Leaks
Make sure to encourage tenants to report any signs of a water or plumbing leak in their unit. After heavy rainstorms it is a good idea to check for any wet spots on ceilings, walls or around window frames. During the hot humid days during the monsoon, air conditioning units produce lots of condensation and frequently leak around the unit. Make sure to check these areas too. Unwanted moisture causes mold and potential health issues if left unattended.

Examine Shower Caulking and Grout Between Tiles
Ceramic tile is wonderful, but the grout in between and underneath the tiles must be sealed and maintained to prevent moisture from creeping in. Moisture will cause the grout to erode and eventually fail. Tiles can even loosen and/or crack requiring costly repair.

Change the Filters in HVAC Systems
In Arizona, HVAC filters should be changed every month in the summer when the AC is running and every other month during the cooler months. Dirty filters can increase your utility bill by causing the system to work harder or can cause the AC system to freeze-up. A smooth running air conditioning system in Arizona with a lower utility bill means happier tenants and less vacancy.

Flush Water Heaters

In Arizona water heaters should be drained at least once a year. This process will remove the sediment that can build up in your unit from our Arizona hard water supply. If too much sediment builds up, it can reduce the efficiency of your water heater or clog the drain valve. Replacing a water heater is expensive! Unfortunately, this is a messy process and takes some time. If you’re not comfortable doing it yourself, hire someone who is.

Spending a little time and money to perform regular property maintenance now will save a lot of time and money in the future. Remember, an ounce of prevention is worth a pound of cure.

What Causes Most Drain Clogs?

Clogged Drains | Backed up Drain | Toilet Stoppage 
Arizona, Phoenix, Chandler, Peoria, Apache Junction, AZ

Hair is the number one cause of drain clogs in showers, bathtubs and bathroom sinks. To reduce (or eliminate) clogged drains from hair, install drain filters or strainers that will catch hair and other solids and only let water through. A professional Phoenix area plumber can help you with drain filters.

We have all seen what hot grease looks like when it cools. It turns to a solid white or yellowish wax-like substance. It's no wonder that drains clog when we pour liquid grease, oils or meat broth down our sink drains. Avoid ever pour any of these down any of your drains. It is best to pour them into a container and dispose of the container.

Food is another huge cause of clogged drains in the kitchen. Even small food particles will build up over time and eventually become so large that they clog drains. We recommend always having a strainer in place in the drains in your kitchen, or buying special wire mesh filters to keep over the drain when you don't have stoppers in place. When using the garbage disposal, make sore to let it completely finish and run hot water throughout the drain for a little while after the food is all gone.

Toilet paper and paper from feminine products are a major cause of clogged toilets. Toilet paper is designed to be quickly and easily broken down by water so that it will flush easily. If too much paper, or thicker paper like paper towels are thrown into a toilet, it might not break down and you'll end up with a clogged drain. Toilet paper is the only thing that anyone should put in a toilet… other than you know what :)

We all love kids, and they love their toys. While toys aren't the most common cause of clogged drains, it's amazing how often we do see toys as the source of toilet stoppage. Make sure you tell your kids NOT to put stuff down drains - they might not understand plumbing, but let them know it's not good for the toy and they'll understand!

If you find yourself with a clogged or stopped drain, contact us to schedule an appointment with one of our qualified plumbing technicians.

Phoenix Drain Services, Drain Cleaning, Drain Snake, Clogged Drain, Mesa Drain Services, Plumber, Plumbing, Phoenix AZ Plumber

Is it really necessary to perform an annual air conditioning unit tune-up?

AC Tune-up | Reduce Energy Bill | Professional AC Service
Arizona, Tempe, Mesa, Phoenix, Gilbert, Scottsdale, AZ

Property maintenance supervisors in the Phoenix area dread the onset of warm weather each year. They know the phone calls from residents regarding their AC unit performance are going to start rolling in all at once. So, how important is an annual AC unit tune-up and is it worth the time and/or money?

Some points to consider… Performing an AC tune-up in Phoenix will help reduce your energy bill as the unit will perform more efficiently after clean-out and lubrication. This enhanced performance alone will more than pay for the tune-up in savings. The equipment will also last longer as consistent maintenance extends the HVAC system's life. Also, potential problems can be averted by checking all of the unit's important components before complete failure. Prevention is the best way to save down time and money when it comes to your heating and cooling systems in Arizona.

A typical "full service" professional AC tune-up in the Phoenix AZ area includes the following:

  • Calibrate and level thermostat
  • Clean filters as needed
  • Monitor volts/amps on fan motor
  • Lubricate and inspect bearings for wear
  • Clean indoor coil if accessible
  • Flush/treat condensate drain with anti-algae
  • Inspect condenser coil
  • Monitor operating pressure of refrigerant
  • Inspect safety devices for proper operation
  • Inspect disconnect box for proper rating and installation
  • Tighten all electrical connections
  • Test/inspect contactors for burned, pitted contacts
  • Inspect electrical system for exposed wiring
  • Test and inspect capacitors
  • Inspect fan blades
  • Clean condenser coil and remove debris
  • Inspect service valves for proper operation
  • Measure temperature difference – supply/return
  • Inspect duct work for energy loss
  • Monitor compressor for proper amperage, volt draw & wiring connections
  • Clean debris from around the condenser

Save time and money by hiring a professional AC service in Phoenix.

Heating System Repair is Important… Even in Arizona!

Heating System Repair | Broken Heater
Arizona, Phoenix, Chandler, Tempe, Scottsdale, AZ

Arizona residents are used to the heat and cold weather tends to take us by surprise when it finally comes. Cold weather in the Phoenix area seems to change literally overnight sometimes. And yes… it suddenly dips below freezing occasionally. If you are a property manager, you know what it is like when these cold snaps happen and all of the sudden your phone is ringing off the hook! Residents in your community don't want to spend the night in a bitter cold space, especially if they have children.

During these times, nothing is more important to a property maintenance supervisor than a solid partnership with a reliable Arizona based AC and Heater repair company. Rainforest Plumbing & Air specializes in heating system repair services specifically tailored for property maintenance managers in Phoenix area apartment and multi housing communities.

Rainforest not only specializes in Heater and Air Conditioning repair, we can also handle all of your plumbing and drain needs from Glendale, to Mesa, to Queen Creek and every city in between. Whether you need regular maintenance, repair service or complete heater system replacement in any of your Phoenix area properties, Rainforest can help keep your residents warm and your maintenance schedule under control.

We know how nerve-wracking it can be to trust your important repairs and your reputation with a new vendor. That's why Rainforest has an Up Front Guarantee regarding the work and the price. Rainforest only employs highly qualified, CrimShield Crime-Free Certified plumbers and HVAC technicians to ensure the safety of you and your residents. See our listing on We would love to create a relationship with you and your community - give us a call to schedule a meeting with one of our multi housing service specialists 602-253-9376.

RUDD, Carrier, Trainer AC and Heater repair service in Phoenix AZ area.

Is it time to replace a leaky water heater?

Leaking Water Heater | Water Heater Replacement
Arizona, Phoenix, Chandler, Tempe, Peoria, AZ

Sometimes there is no alternative but to replace a leaking, broken or rusted hot water heater. Most water heater tank leaks cannot be patched or repaired. There is only one way to fix a water heater when it begins to leak at the bottom… replace it. Unfortunately, if your water heater has a leak and you ignore it, it will get worse... FAST. Hot water heater leaks are the number one cause of flooding and flooring damage in most properties. If you discover a leak, you should shut off the water supply immediately. One of these three methods should stop water flow to your hot water heater.

1. At the water meter box (this requires a water meter key or a crescent wrench)
2. At the first valve outside where the water enters the house or commercial building
3. At the valve above the water heater

Once the water heater supply line is turned off, the unit will no longer have hot water available, but it's better than the flood damage you could have experienced if you hadn't noticed the leak. Water will continue to drain from the water heater tank until it is empty. To prevent this, find a garden hose and connect it to the hose bib at the bottom of the of the water heater. Run the hose outside, preferably going down hill. The hose should be straightened out so the water will flow freely into the yard. Leave the hose connected until all the water is removed from the water heater tank. While the water heater is draining, make an easy phone call to Arizona's favorite plumber, Rainforest Plumbing & Air to get a trained technician headed your way. A professional plumber will be able to help you select the right water heater replacement.

When our certified plumber is there it may be the perfect opportunity to upgrade your water heater or have him take care of other plumbing needs. Visit the Rainforest Plumbing and Air website to learn more about our service offerings. You'll love our Up-Front Guarantee!